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We value your ideas and suggestions

We value your input. Get Satisfaction is our independent partner who collects … well, about anything you want to tell us about our company and our product.

We will do our best to read and answer all your input, as well as evaluate your enhancement requests. Your input is valuable to us, but we can’t guarantee that all suggestions will be implemented.

7 Comments to We value your ideas and suggestions

  1. shabra's Gravatar shabra
    December 12, 2011 at 12:31 am | Permalink

    I have realized that I can not set alerts for the begining of the job, so when the job is paused or for some other reason it does start you will only know when you connect to the manager. please include this.


  2. Reginaldo's Gravatar Reginaldo
    December 7, 2011 at 10:25 am | Permalink

    Hi!
    Is possible add diferent schedule to agent?
    For exemple: Backup start normany, but agent “A” start only 12:30.
    Is possible add this possibility? Not only source priority.

    Thank You.


  3. Norman Hillbish's Gravatar Norman Hillbish
    November 9, 2011 at 9:04 am | Permalink

    Repeated calls to tech support have never solved this problem. There are machines that I can see on my network, can remotely access, can RDP to, from my backup server. Yet, the login to agent fails and I can not back them up with the agent. Your agent requires some sort of name resolution that is not DNS or WINS. Please make the Agent work by an IP address alone or let the agent use DNS to get the name. (these machines are on different network segments and cross routers)


  4. October 31, 2011 at 1:06 pm | Permalink

    NOT a fan of the GlobalScratchSet. How do I turn it off, and go back to each pool having its own save/scratch sets?


  5. October 20, 2011 at 8:56 am | Permalink

    We have an agency that is being backuped up through a 2MB connection. All available bandwidth to this site is consumed when the backup is running.

    Could an option be installed within the agent that could throttle its output to the backup server?


  6. October 19, 2011 at 9:27 am | Permalink

    Support calls are very frustrating. We get sent to India where there is a significant language barrier adding additional frustration to the existing frustrations of failing backups. The last support person did not have the ability to remote control my session which would have saved us both the excessive time spent just trying to communicate effectively. On top of that, we have been having repeated failures of incremental backups all because of Licensing issues. Multiple calls have resulted in no fix and this letest call was no exception.
    Not happy.
    Easton


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